Platinum Membership

Our Prestige Club members who are in the Platinum tier are the most exclusive and Prestigious members of The Serena Prestige Club.

In order to achieve this tier a member has to earn 8000 points in one year. Belonging to this uppermost tier not only makes you one of our most loyal guests it also makes you extremely important and august for us. With the Platinum membership you get entitled for the following benefits and privileges:

  • Welcome VIP amenities
  • Room upgrades to the higher room category*
  • Local Newspaper in  room( CHS only)
  • Spouse stays free(City Hotels, Bed & Breakfast  basis)
  • Priority waitlist
  • Points accumulation utilization of rooms and other hotel services.
  • Member Exclusive offers
  • Early Check-in*
  • Late Check –out*
  • Express Check –in*
  • Free WI-FI (on personal laptop)*
  • Complimentary Swedish Massage (30 minutes per stay)***
  • Complimentary Bottle of House wine Red/ White on arrival**
  • Welcome gift per stay (Pakistan & Afghanistan)
* Subject to availability
** Subject to the laws of government
*** Not Accrurable