Prestige member benefit | Classic |
Gold |
Platinum |
Member special rate | √ | √ | √ |
5% discount at Serena guest shop | √ | √ | √ |
5% discount hair gallery | √ | √ | √ |
Donate points for Serena Philanthropic initiatives | √ | √ | √ |
Invite to Serena brand experience events | √ | √ | √ |
Earn bonus or double points for periodic promotions | √ | √ | √ |
10% discount at Serena guest shop | √ | √ | |
Tour at the Chimpanzee Sanctuary at the Sweetwaters Tented Camp | √ | √ | |
Beachside Breakfast with "bubbly"*** | √ | √ | |
Hippo Pool at the Mara Serena Safari Lodge** | √ | √ | |
Lake Side Breakfast at the Lake Elementeita Camp** | √ | √ | |
Tropical Fruit basket | √ | √ | |
Complimentary bottle of wine | √ | ||
Priority waitlist | √ | ||
Upgrade upon availability** | √ | ||
10% Discount on Hair Gallery | √ | ||
5% discount on full day car hire/airport transfers | √ | ||
30 minute Swedish massage upon arrival | √ | ||
Free 2nd Person Stay when paying in city hotels | √ | ||
Access to Executive Lounge in Kampala Serena Hotel, Dar-es-Salaam Serena Hotel & Nairobi Serena Hotel. |
√ | ||
Fishing & Sandbank Barbeque at the Mivumo River Lodge. | √ | ||
Kindly note that this is applicable in Serena African Properties only |
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** Minimum 2 night stay | |||
*** Minimum 3 night stay |